Communicating is an integral part of maintaining a healthy, working relationship. However, as we all probably know, this can be quite difficult. It is easy to fall into habits of ineffective communication, so it is helpful to recognize what kinds of statements could be causing problems. “You-directive” statements like “you need to ___” or “you have___” sound judgmental or commanding and have a tendency to generate negative responses. Don't make it personal. Instead of generalizing or ordering, discuss the person's specific actions, not his or her overall character. Focusing on what the listener is doing wrong makes it hard to move in a more positive direction.Read the entire article here: Are You a Poor Communicator? Stop the Damage and Improve Relationships